Terrible
Lower Bracket missing at 12000kmThe picture shows Monoshock 460 Emulsion for HYPERPRO SV650 (VP55), purchased new and used 1 year, 8 months, 12,000km after installation.
Let me explain how it happened. I was driving on a paved road in a somewhat rough countryside when I thought the Tail had bounced.
Suddenly, it became ShacoTan. I managed to stop and inspect the car and found that the lower bracket of the suspension had come loose.
When we removed it after wrecking, we found that the screws on the body side had been stripped and stripped. We contacted Active, a HYPERPRO distributor, through the distributor to find out what this meant, and asked for free repair or a return gold if the product was defective. (5, 6).
In summary, the claim is that Owner's maintenance is insufficient.
He said he would accept repairs for a fee.
And while their own products are damaged while running and can no longer support the car body.
Was there an accident, was the Owner safe?
There is nothing to worry about.
I have not neglected the lock nut, and I have tightened the nut every time I adjust the ride height, but what I have felt is that it often loosens easily.
Moreover, when the pre-road is adjusted, the rotation is unintentionally transmitted to the lower part and loosens it.
And the place is the worst and smallest (Image 4).
I purchased a thin Spanner separately because it is impossible to tighten it securely using only the supplied tool.
Female screws are probably aluminum alloys, since both are not magnetic, and are not as strong as steel when tightened or subjected to friction.
The manual does say that it is the responsibility of the user to retighten every 100 km and inspect every 500 km.
So, the damage was the owner's fault, not ours, because we didn't tighten the bolts as per the manual.
Didn't the agency know that this is a weak area to write a series of maintenance pitches shorter than refueling and claim indemnification?
SNS and other media for events that could lead directly to Large accidents.
Isn't it strange that you didn't alert us?
This one-sided view and attitude of not reviewing the structure is unacceptable.
This very short maintenance pitch and warranty period of only 7 months is information that the owner will only learn after carefully reading the manual after purchase, and is very difficult to know as a consideration before purchase.
Moreover, even if maintenance is performed as instructed, how do you expect us to prove it in a way that would satisfy Active, the sales company?
I looked again and found the warranty card (which originally required registration), which states that the warranty period is only 7 months, and while I understand that due to the structure of the parts, oil leakage from the cylinder cannot be guaranteed for a long period of time, I do not understand why the core connecting the body to the swing arm is also this short.
The full adjustability of the HYPERPRO requires frequent and careful maintenance and is a difficult part to handle, which can cause severe damage.
So, even if the suspension is repaired, it is not possible to continue to ride with peace of mind with this type of suspension structure.
Repair was also picked up without request.
We have compiled and published this AccidentReport to help those who are considering the purchase of an external Rear Suspension.
I think that these parts are dangerous, despite the fact that they are widely sold without warning.
As a consumer, I'll be contacting all the different counseling offices...
MLIT:We don't know about suspension for motorcycles because we don't approve it. Please go to Consumer Center.
Automobile Product Liability Consultation Center
(On the phone) We are here to mediate between the distributor and the consultant, not to talk to the distributor or the manufacturer. The store should be responsible for the sale of the product! (BOLDLY)
A product that can only be warranted for 7 months, that's the extent of Hyper pro's product, isn't it? (snickers)
Western Shizuoka Prefectural Consumer Center (Consumer Center)
(We can help you with contracts and such, but we don't know anything about auto parts. In the first place, it was not a good idea to change the parts of SEA BASS Motorcycle, was it? I'll put it all up on the Card, in case you're interested. If you are not convinced by all means, why don't you consult a free legal consultation?
It's a disaster, I've paid a lot of money for this place and I can't believe they keep mocking me so much.
White, isn't it? External Suspension is a part that is not focused on the danger of the structure, only the owner is responsible, and the responsibility of the manufacturer and seller is very small.
I can't even believe Shop et al. who were already pushing for it.
Long story short, when it was usable, it had Unique and unique characteristics and was comfortable to ride, but when this happens, it is very difficult to Recommendation to many people.View Detail